Hospitality-grade floor protection · Ships in 1–3 business days · 90-day limited warranty
Hospitality-grade floor protection · Ships in 1–3 business days · 90-day limited warranty
Support & Contact
Help with orders, sizing, installation, and fitting the right product. Reach the same team that handles every order — no call centre, no ticket queue.
Response
Emails answered same business day
Hours
Monday through Friday
Ships from
Domestic shipping from our warehouse
Reach us
Pick whichever fits your question
Each channel goes straight to the person who handles that type of request. No transfers, no ticket queues.
Customer Support
Help finding the right glide, slide, or pad. Order status, shipping questions, returns, and installation guidance. If you’re not sure which product fits, this is the right address.
Business & Wholesale
Bulk pricing, project quoting, and account setup for restaurants, hotels, offices, and property managers. Tell us your setup and we’ll spec it.
+1 407-347-3219 • Monday through Friday, 9–5 EST
Two tools that answer most questions before you need to email.
Fastest answer
Tell the advisor your floor type and furniture leg. It recommends the right glide, slide, or pad in seconds — no email needed.
Deeper reading
Plain-language guides that explain how each product line works, who it’s for, and how to choose the right size and mounting method for your furniture.
Eight questions that come up most often. If yours isn’t here, the contact options above will get you a same-day answer.
Superior Glide support replies to most emails same business day during Monday to Friday, 9–5 Eastern. Outside those hours, we reply the next business day. If something is urgent, call +1 407-347-3219 during business hours.
We ship from our Florida warehouse via standard ground carriers. In-stock items are processed in the order received and you will receive tracking by email as soon as your order leaves the warehouse. Delivery times vary by location.
Yes. The fastest path is the Product Finder on our homepage — it asks a few questions about your furniture and floor and recommends the right glide, slide, or pad in seconds. If you would rather talk it through, email support@superiorglide.com with your furniture type, floor type, and leg dimensions.
Yes. If you are sizing a large project or want to verify fit before committing to volume, request a sample pack through the Sample Request form. We ship samples that let you test fit and movement on your actual floor before ordering in quantity.
Email support@superiorglide.com with your order number and the reason for return. We review returns and most are approved the same day. Full policy details are on our Refunds and Returns page. Products must be unused and in original packaging.
Yes. We supply furniture floor protection to restaurants, hotels, offices, schools, and property managers. Volume pricing kicks in at meaningful order quantities and we set up commercial accounts with repeat-order pricing. Email sales@superiorglide.com with your setup and quantities.
We carry more than 1,000 size and shape options across 6 product lines, sized and shaped for almost any chair leg. If our standard catalog does not fit your application, email support@superiorglide.com with a photo and the leg dimensions and we’ll advise.
How long a glide lasts depends on the surface, the weight it carries, and how often the furniture moves. PA6 needle-punched fiber holds its surface under lateral load because the fibers are locked vertically — unlike felt, which shears apart. According to the National Wood Flooring Association, abrasive chair movement is the primary cause of commercial floor finish wear. The right glide is the fix.
Florida Operations
Superior Glide works out of our Florida warehouse, where every order ships from. When you email or call, you reach the same people who handle the products on the shelf.
No call centre. No overseas support tier. No auto-replies that make you explain the same thing twice.
Superior Glide / Infinifi LLC
1401 Beulah Road, Suite 112
Winter Garden, FL 34787
For Businesses
If you manage seating across one or many properties, our business program covers volume pricing, project quoting, sample kits, and a dedicated account contact. Restaurants, hotels, offices, schools, and property managers.
What the business program includes:
About This Business
Superior Glide is the trading name of Infinifi LLC, based in Winter Garden, Florida. All furniture floor protection orders ship from our Florida warehouse. Legal business name: Infinifi LLC — trading as Superior Glide. For all inquiries: support@superiorglide.com or +1 407-347-3219.
Email gets you a written record. Phone gets you faster back-and-forth. Either one reaches the same team.
Monday through Friday, 9–5 EST • Emails answered same business day
