Ships nationwide · In-stock and made-to-order sizes
Ships nationwide · In-stock and made-to-order sizes
Email reaches the same four people who choose the products and pack the orders. Replies land in one to two business days, Monday to Friday. If it is urgent, say so in the subject line and we will pick it up first.
Email reply
One to two business days
Hours
Mon to Fri, 9–5 EST
Ships from
Winter Garden, Florida
Three routes cover the majority of what lands in the inbox.
Answer three questions about your floor, your leg shape and how the room gets used. The advisor names the product and the size.
Six guides covering glides, slides, pads, tube plugs, leveling feet and sled bases, with sizing and installation steps.
Tracking is emailed as soon as your order ships. Past orders and tracking links also sit in your account.
Floor type, leg shape, a measurement, or a photo of the leg. That is usually enough to name the right part first time.
support@superiorglide.com
Orders, sizing, installation, returns.
sales@superiorglide.com
Volume pricing, project quotes, free samples.
Messages that arrive over a weekend get picked up Monday.
If yours is not here, the form above is the fastest way to ask it.
Emails get a reply in one to two business days, Monday to Friday, 9–5 Eastern. Anything that arrives over a weekend gets picked up Monday. If something is time-sensitive, say so in the subject line and we will pick it up first.
In-stock items are ready to ship. Most sizes across the catalog are made to order, and we email you as soon as your ship date is set. Either way, tracking is emailed as soon as the order ships. If you’re working to a deadline, say so when you order and the date gets confirmed first.
Start with the product advisor. It asks about your floor, your leg shape and how the room gets used, then names the product and size. If your furniture is unusual, email support@superiorglide.com with a photo of the leg and a measurement across its widest point. That’s normally enough to size it.
Sample kits and project quotes are for business buyers: restaurants, hotels, offices, schools, property managers and flooring contractors. If that’s you, use the business sample request. For a single home, samples aren’t offered. Size it with the product advisor instead, or order the smallest pack to test the fit. If it’s wrong, the 30-day return policy covers it.
Email support@superiorglide.com with your order number and what went wrong. Returns run on a 30-day policy, and products need to be unused and in their original packaging. Full terms are on the refunds and returns page.
Yes. Restaurants, hotels, offices, schools and property managers. Volume pricing, project quoting, sample kits and net terms on qualifying orders. Quotes and sample kits are for business buyers, so they aren’t open to individual homeowners. Email sales@superiorglide.com with your seating and floor types, or start on the business solutions page. For a priced project, use the quote request form.
There are over a thousand size and shape combinations across six product lines, so most legs are covered. If yours isn’t obvious, send a photo and the leg dimensions to support@superiorglide.com. You’ll get a straight answer either way, including a no if nothing fits. That’s more useful than the wrong part.
Volume pricing, project quoting, sample kits and a written specification for restaurants, hotels, offices, schools and property managers. Tell us the seating and the floor and it gets specified before you commit to quantity.
Quotes and sample kits are for business buyers. Buying for your own home? Start with the product advisor.
Ask for the written specification before you commit to quantity. It costs nothing, and it is the step that stops the wrong part shipping in bulk.
Email gives you a written record and reaches the same desk either way.
Monday to Friday, 9–5 EST • Replies in one to two business days
Every size, in one place
Dimensions, materials, load ratings and part numbers for the whole range: glides, slides, pads, tube plugs, threaded inserts, leveling feet and sled base glides. Millimeters and inches side by side, with a drawing for every part.
